- A real concern regarding what they are/are not ‘allowed’ to say.
- A desire to please; a concern to challenge; a lack of confidence given their relatively junior position vis-a-vis their senior colleagues.
- A real passion in their role and a belief in what they – as Millennials – think, act and feel.
Speaking in public with confidence and authority, facilitating a discussion to achieve a common goal and being comfortable to be ‘put on the spot’. In a complex, fast-paced business, with more than its fair share of ambiguity, complexity and uncertainty, having impact means being able to demonstrate these skills – amongst many others. It is also essential to getting things done.
So, where to start? Well, how about considering the following:
- Managing our body language - because the majority of our communication is non–verbal and so how we sit, use our hands and look at people all has significant impact on the power of our message.
- Rehearsing key messages in advance: practising saying not just thinking about key points is vital – especially when faced with a short window to get (and keep) the attention of the audience.
- Knowing when to stop talking and structuring our messages into three parts creates a natural story and ‘finish point’.
- Supporting opinion with fact makes our viewpoint more compelling.
- Explaining the ‘why’; not just the ‘what’ (because as Simon Sinek says: ‘people don’t buy what you do; they buy why you do it’).
- Being able to ‘elegantly interrupt’ someone who waffles on or takes the discussion off track are vital moderating skills.
- Saying ‘I don’t know’ confidently (rather than apologetically).
- Being willing to stand up and take responsibility for moving things forward (rather than pointing the finger at others or waiting for ‘the company’ to change).
Until next time…